Tools for the Enterprise on the Fediverse
/2023-03/session/2-b/
(Two sessions, one set of notes)
Convener: Shannon Clark (@rycaut@mastodon.social)
Participants (add yourself here if you want to be listed, no obligation): Name and Fediverse handle
- Shannon Clark (@rycaut@mastodon.social)
- Tim Chambers (@tchambers@indieweb.social)
- Hannah Aubry (@haubles@fosstodon.org)
- Jon Udell (@judell@mastodon.social
- David Slifka (@davidslifka@mastodon.social)
- Matthias Pfefferle (@pfefferle@notiz.blog, @pfefferle@mastodon.social)
- @Jeff@newsie.social
- Steffen
- Jonathan Glick
- Brad DeGraf
- Jon Odell
- Fra - OpenForFuture.org
- Christopher
Key points:
- What beyond ActivityPub: records retention, identity management
- Running a private (defederated?) instance?
- Would need a rellay if they only have a few dozen or hundred users to federate better
- Tools needed for security and compliance
- POSSE / IndieWeb / Fediverse
What beyond ActivityPub software might an enterprise need? (“Enterprise” defined broadly)
- Authentication/Identity
- Record retention
- Provisioned accounts
- Moderation
- Community onboarding
- Security/hosting
What are diffs between running a private instance for staff, vs. an open instance for a defined community like a school, vs. a public instance?
The #1 pushback I get from institutions is metrics/measurability
Attracting/retaining organizations may require loosening resistance to tracking/metrics
Orgs need tracking for impact and between various systems.
Across enterprises: Places like Medium and Flipboard will be selling access to their high-end users
They must have some means beyond spreadsheets to integrate that, (I hope)
And to close the accounts when the user stops paying
Similarly, newsrooms will need systems for how to remove reporters from the instance when they leave
Unions would want methods to target groups of users: Senior staff, affiliate leaders, etc.
Verification e.g. Washington Post
Could a Mastodon instance be the basis for an internal chat tool like Slack, etc.? Or with a new platform?
- Maybe, but Shannon persuaded me not an important need given other options :-)
I’m unclear on the value proposition for media orgs to move to the fediverse IDK where the fediverse can provide the best value
- Maybe it’s just about more communication channels for anyone who wants to communicate: media, public officials, etc.
Fastly supports security and compliance for several large Mastodon instances
Community onboarding lists:
- One example is https://www.verifiedjournalist.org
- https://followlists.online/ - early, needs work
Native list sharing in Mastodon would be a very useful feature for onboarding and retention
One model for lists is community management of a list, rather than individual. Specifics are TBD
concept: Send a message to a list, that adds a member to it, so a group collectively maintains a list together for their collective use
A past example is WebJ
People could make playlists
People started to emerge as DJs
Hoping to see WebJ of the fediverse
For example: A climate scientist could make a list, “Good climate scientists for outside people to follow”?
Or the climate scientist can just become a useful resource for non-scientists to follow their field and learn
One big institution experimenting is SURF/universities of the Netherlands: https://www.surf.nl/en/news/surf-and-the-universities-of-the-netherlands-are-working-on-a-mastodon-pilot-for-the-entire
Admins with any US linkage need to have a copyright agent with the US copyright office
How about a “Share to Mastodon” button?
Automattic/Wordpress just released it
There are ~five other widely used site tools that it would be great if they add it
Outside references:
- https://www.surf.nl/en/news/surf-and-the-universities-of-the-netherlands-are-working-on-a-mastodon-pilot-for-the-entire
- https://www.verifiedjournalist.org/
- https://followlists.online/
- https://newsletter.danhon.com/archive/s14e10-your-timeline-needs-a-dj-enough/ (djs for fediverse lists)
- https://verified.coop/about
- https://mastometrics.com/
- https://github.com/Juerd/tootpick
- https://wptavern.com/jetpack-11-9-adds-sharing-button-for-mastodon-updates-stats-dashboard-design
- https://washpost.engineering/heres-how-the-washington-post-verified-its-journalists-on-mastodon-7b5dbc96985c